Privacy Notice

Privacy Notice

Effective Date: March 2, 2026 (Updated for UK GDPR Compliance)

1. Who We Are

INTERLET INTERNATIONAL is a property lettings and management business.

We are the Data Controller responsible for your personal data.

Registered Address: 14 Abingdon Road, Kensington, London, W8 6AF

Telephone: 020 7795 6525

Email: Interlet@Interlet.com

We are registered with the UK Information Commissioner's Office (ICO).

2. The Personal Data We Collect

We may collect and process the following categories of personal data:

a) Identity & Contact Data

  • Full name
  • Address
  • Email address
  • Telephone number

b) Tenancy & Referencing Information

  • Employment details and income information
  • Identification documents
  • Credit history and referencing information
  • Right-to-rent verification information

c) Anti-Money Laundering (AML) Data

  • Identity verification documentation
  • Sanctions and PEP screening results
  • Source of funds information (where required by law)

d) Technical & Usage Data

  • IP address
  • Browser type and version
  • Website interaction data
  • Device identifiers

e) Marketing Data

  • Your communication preferences
  • Records of marketing engagement

3. How We Collect Your Data

We collect data:

  • When you enquire about a property
  • When you apply to rent a property
  • During tenant referencing and compliance checks
  • When you contact us directly
  • When you use our website
  • Through property platforms and agents
  • Through analytics cookies (where consent is given)

4. Lawful Bases for Processing (UK GDPR Article 6)

We process your personal data under the following lawful bases:

Contractual Necessity

To:

  • Arrange viewings
  • Process tenancy applications
  • Manage tenancy agreements
  • Communicate about properties or services

Legal Obligation

To comply with:

  • Right to Rent legislation
  • Anti-Money Laundering regulations
  • Fraud prevention and legal reporting duties

Legitimate Interests

For:

  • Managing our business operations
  • Responding to enquiries
  • Improving services and website performance
  • Maintaining records and preventing misuse

We ensure these interests do not override your rights.

Consent

We rely on consent for:

  • Sending marketing emails
  • Placing non-essential cookies (analytics)

You may withdraw consent at any time.

5. How We Use Your Information

We use personal data to:

  • Provide lettings and property services
  • Conduct tenant referencing and affordability checks
  • Perform AML and identity verification
  • Communicate with you regarding enquiries or tenancies
  • Maintain legal and regulatory compliance
  • Improve our website and services
  • Send relevant property marketing (where permitted)

6. Sharing Your Information

We may share your data with trusted third parties where necessary, including:

  • Tenant referencing agencies
  • Anti-money laundering verification providers
  • Property platforms and landlords (as required for applications)
  • CRM and IT system providers
  • Professional advisers (legal, accounting)
  • Regulators or law enforcement where required

All third parties are required to respect the security and confidentiality of your data.

7. International Transfers

Some of our service providers may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations, or
  • International Data Transfer Agreements (IDTAs)

8. Data Retention

We retain personal data only as long as necessary:

  • Tenancy records: typically 6 years after tenancy ends
  • Referencing information: up to 12 months if application does not proceed
  • AML records: 5 years (legal requirement)
  • Marketing data: until you unsubscribe or after prolonged inactivity
  • Website analytics data: retained in aggregated form

9. Cookies and Website Tracking

Our website uses cookies to:

  • Enable essential website functionality
  • Analyse site usage
  • Improve user experience

Non-essential cookies are only placed with your consent via our cookie banner.

You may adjust cookie preferences through your browser settings.

10. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (where legally permitted)
  • Restrict processing
  • Object to processing based on legitimate interests
  • Receive a copy of your data in a portable format
  • Withdraw consent at any time (for marketing)

To exercise these rights, contact us at Interlet@Interlet.com.

11. Right to Lodge a Complaint

You have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office

www.ico.org.uk

Telephone: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns first.

12. Security of Your Data

We implement appropriate technical and organisational measures, including:

  • Secure data storage systems
  • Access controls and staff confidentiality obligations
  • Data minimisation practices
  • Use of trusted, compliant service providers

No method of transmission over the internet is completely secure, but we take reasonable steps to protect your information.

13. Requirement to Provide Data

Where we are required to collect personal data by law or to perform a contract, failure to provide that data may prevent us from progressing your application or providing services.

14. Automated Decision-Making

We do not carry out solely automated decision-making that produces legal or similarly significant effects.

15. Changes to This Privacy Notice

We may update this notice periodically.

The latest version will always be available on our website.

16. Contact Us

If you have any questions about this Privacy Notice or how we handle your data, please contact:

INTERLET INTERNATIONAL

  • 14 Abingdon Road, Kensington, London, W8 6AF
  • Interlet@Interlet.com
  • 020 7795 6525

Updating Your Preferences and Opting Out

If you wish to stop receiving communications from us, you can update your preferences by clicking here.

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